…you’re not getting the traction you hoped for. People seem unclear on what you’re trying to do, and unaware of the key points. Executives are frustrated because they feel like they’ve relayed the information, but no one understands it. And employees won’t use the new process, system, method, tools, service model you are trying to deploy. So, what’s going on?
The answer: It’s just too much. Your employees are being assaulted by information and demands on their time. They simply can’t keep up.